Hello, this is Rose, Foreign Trade Supervisor at Shenzhen FARHD. I work with distributors, system integrators, and developers around the world who are evaluating building intercom suppliers—and the most common request I receive is also the most reasonable one: can we test samples before we commit to a project?

Yes. We welcome sample orders, and we encourage you to test them properly—not just look at them in a box. This article introduces who we are, what we manufacture, and how to get samples in your hands so you can evaluate them against the standards your projects actually require.

Who We Are

Shenzhen FARHD Electronics Co., Ltd. is a professional manufacturer of building intercom systems. We were founded in 1998, which means we have spent 28 years focused on video door phones and intercom systems—not as one product line among many, but as our core business.

We are a source factory, not a trading company. We specialize in full in-house R&D and production, from core components—TFT LCD screens, driver boards, and camera modules—to complete villa and apartment building intercom systems. Relatively few suppliers in this industry maintain those capabilities internally, and it is the reason our products can be customized beyond branding and packaging, and why quality can be controlled at the source rather than accepted from a third party.

Recently, FARHD was honored on the “2026 Security Brand Top 100″ list—a recognition we take as a reflection of the manufacturing discipline behind the products, not as a finish line.

What We Manufacture

Our product line covers the intercom architectures used across residential and commercial projects worldwide:

IP intercom systems for villas and apartments, including an 8″ touch screen apartment outdoor station with room list display, face recognition, card unlock, and flexible 1- or 2-digit room number settings. Indoor monitors are available in 7″ and 10″ with a newly designed UI, app binding, and 128GB memory card support.

2-wire intercom systems for villas and apartments, carrying power and signal over a single pair of conductors—particularly valuable for retrofits where finished walls and landscaping make new cable routes expensive.

Villa intercom systems, including multi-entrance configurations that manage the main gate, garden door, and garage in one system, and outdoor units with metal casing, password and card access, and one-touch call.

Apartment intercom systems, including analog systems where a proven, cost-effective architecture suits the project, and configurations where each apartment supports a second video doorbell in addition to the building entrance station.

Audio door phone and non-visual intercom systems with 2-wire easy connection and simple card addition and deletion—practical for apartments, offices, and staff entrances where clear voice communication and access control are the priority.

Wireless video doorbells and 4-wire CVBS/AHD systems for villa applications where installation conditions point toward those architectures.

Accessories and kits that package the core components for common residential configurations.

Every category is available for OEM and ODM projects, with customized software and hardware development, UI design, functional module adjustments, and tailored packaging.

Why We Encourage You to Test Samples

A sample on a desk answers questions that a datasheet cannot. When you order samples from FARHD, here is what we suggest you evaluate—and what our team can support you in testing.

Audio quality under real conditions. Test the two-way audio at conversational volume, and check for echo, hiss, and drop-out. Audio is the complaint residents raise most often, and it is the hardest thing to judge from a specification.

Display and interface. For the 7″ and 10″ indoor monitors, check brightness, viewing angle, touch response, and how the newly designed UI handles the functions your market uses most. For the 8″ apartment outdoor station, test the room list display and directory navigation as a visitor would.

Card and access functions. Test card reading reliability with the card types used in your market (13.56MHz IC and 125kHz ID depending on configuration), and walk through adding and deleting cards through the management center and the outdoor station.

Face recognition, where applicable. Test enrollment and recognition at the actual installation lighting—day, night, and backlight—rather than in a bright office.

App binding. Go through the binding process yourself and note where a resident might hesitate. This is where support calls originate, and it is best discovered before the project, not after.

Outdoor durability. For outdoor stations, inspect the housing, gasket, and cable entry design. Ask about installation practices that preserve the IP65 rating in service—dust-tight and protected against low-pressure water jets—and test in the conditions your projects actually present.

Certification documentation. Request the CE, FCC, RoHS, IP65, and EMC records for the specific model and hardware revision you are considering, and confirm they match the sample in your hand.

Testing with your own standards is the point. We would rather you find a mismatch during sampling than during commissioning.

Who We Work With

Our partners fall into a few groups, and each uses samples differently:

Distributors evaluating a new product line for their market—testing interface language, card compatibility, and documentation before committing to inventory.

System integrators specifying systems for a specific project—testing the exact configuration, including multi-entrance layouts and per-apartment second doorbells.

Real estate developers assessing entrance hardware as part of a building’s specification—testing durability, aesthetics, and the resident experience.

Assembly factories exploring SKD (semi-knocked-down) cooperation—testing modules and reviewing how local assembly would work with our core components.

FARHD provides SKD solutions to assembly factories across Europe, the Middle East, South America, Southeast Asia, the United States, Russia, India, Iran, Turkey, South Korea, and Italy, helping reduce production and tariff costs.

What Happens After You Order Samples

The sample is the beginning of the conversation, not the end of a sales process.

Technical support during evaluation. If a configuration question arises while you are testing, our team can help—including guidance on programming, installation, and wiring.

Support after delivery on production orders. FARHD provides a hassle-free after-sales service system: upon product delivery, a dedicated technical support group is established to assist with programming, device installation, and wiring connections throughout the process.

Documentation matched to your order. Certification records, wiring diagrams, and configuration documentation for the specific models you purchase.

Manufacturing depth behind the product. Founded in 1998, with 28 years of industry experience, supported by 28 direct sales branches across China, and having completed over 10,000 large-scale building video intercom projects—including ultra-large communities with 1,000, 3,000, and even over 5,000 households.

That project experience matters when you move from a sample to a building with hundreds of units. A 5,000-household community is not simply a larger version of a single villa—the addressing, directory structure, card management, and documentation requirements are fundamentally different, and we have supported partners through both.

Order Samples for Testing

If you are evaluating building intercom suppliers for an upcoming project, I would be glad to help you arrange samples. Tell me a little about your project—building type, number of units and entry points, and the access methods you need—and I can recommend the configuration that fits, rather than sending whatever is closest to hand.

You can reach me and the FARHD team through the contact details below. Samples, certification documentation, and OEM/ODM or SKD discussions are all available on request.

Thank you for reading, and I look forward to hearing about your projects.

Rose
Foreign Trade Supervisor, Shenzhen FARHD Electronics Co., Ltd.

Email: info@farhd.com
Website: www.farhd.com
WhatsApp: +86 188 2370 9809 / +86 199 2545 1918

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